Privacy Policy

Effective Date: December 4, 2025

1. Introduction

At Time Data FZ-LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Waddo, our completion acknowledgement tracking platform (the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use the Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: Name, email address, organization name, and other information you provide when creating an account
• Profile Information: Profile picture, job title, department, and other optional profile details
• Content: Tasks, items, completions, notes, and other content you create or submit through the Service
• Communications: Information you provide when contacting us for support or other inquiries

2.2 Automatically Collected Information

When you use the Service, we automatically collect certain information, including:

• Usage Data: Information about how you interact with the Service, including pages visited, features used, and time spent
• Device Information: Device type, operating system, browser type, IP address, and other technical information
• Log Data: Server logs, error reports, and performance data
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity and maintain certain information

2.3 Information from Third Parties

We may receive information about you from third-party services, such as authentication providers (e.g., Auth0) that you use to access the Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with the Service
• Detect, prevent, and address technical issues and fraudulent or illegal activity
• Personalize and improve your experience
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Within Your Organization

Information you provide may be visible to other members of your organization who have appropriate access permissions.

4.2 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as hosting, data analytics, payment processing, and customer support. These service providers are contractually obligated to protect your information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.5 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

6. Data Retention

We retain your information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, subject to our legal and operational retention requirements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on the Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of the Service.

9. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (we do not sell personal information).

12. European Privacy Rights

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including those listed in Section 7 above. Our legal basis for processing your information includes:

• Performance of a contract with you
• Your consent
• Compliance with legal obligations
• Our legitimate business interests

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Time Data FZ-LLC
Email: contact@waddo.io
Website: https://waddo.io

15. Data Controller

The data controller for your personal information is Time Data FZ-LLC, a limited liability company registered in the United Arab Emirates.